Your privacy, in plain English

1. Who we are

This is the website of Canna Flora. In this policy, "we," "us," and "our" mean Canna Flora. "You" means anyone who visits this site or contacts us through it. We are responsible for the information collected through this website.

2. The short version

• We only collect what we need to answer you and run our business.
• We don't sell your information, and we don't share it for targeted advertising.
• What's yours stays yours. You can ask to see your information or have it deleted.
• We don't use third-party advertising trackers to follow you around the web.

3. What we collect

Information you give us. This includes:

• Forms and bookings. When you fill out a contact form or ask to book or visit, we receive what you enter — such as your name, phone, email, and your message.

Information from your device. We keep this to a minimum. We do not use third-party advertising or analytics cookies on this site. Our website host may keep basic, standard server logs (such as the time of a request and a general location) to keep the site running and secure. If we measure simple, privacy-friendly traffic counts, it is only to understand how many people visit — not to identify you.

4. How we use your information

• To reply to you and answer your questions.
• To schedule, confirm, and follow up on a booking or visit.
• To run, protect, and improve this website and our business.
• To send messages you asked for. We only send marketing messages when we have the consent the law requires, and you can opt out at any time.
• To prevent fraud and abuse and to meet our legal duties.

5. Who helps us run this site

We use a small set of trusted technology providers to run this website. They only handle your information to provide their service to us — not for their own purposes. Depending on the features in use, these may include:

• Our website host and our web partner, Florida AI Partners, who build and maintain this site for us.
• Our messaging and scheduling tools, which deliver emails or texts you ask for and help us manage bookings.

We may also share information when the law requires it, to protect our rights or safety, or as part of a business sale or transfer — in which case this policy would still apply.

6. We do not sell your information

We do not sell your personal information, and we do not share it for targeted advertising.

7. How long we keep it

We keep personal information only as long as we need it for the reasons above, or as long as the law requires. When we no longer need it, we delete it or make it anonymous. You can ask us to delete your information at any time, and we'll do so unless we're required to keep it.

8. How we protect it

We use reasonable, industry-standard safeguards to protect your information and limit access to those who need it. No system is perfectly secure, but we work to keep your information safe and fix problems quickly.

9. Your privacy choices

Depending on where you live, you may have the right to see the information we hold about you, correct it, delete it, get a copy of it, or opt out of any sale or targeted advertising (which we don't do). We won't treat you differently for using these rights. To make a request, email us at hello@cannaflorahemp.com or call (561) 555-0100. We may need to confirm your identity first, to keep your information safe.

10. Children's privacy

This website is meant for a general audience and is not directed to children. We do not knowingly collect information from children. If you believe a child has given us information, please contact us and we'll delete it.

11. Changes to this policy

We may update this policy from time to time. If we make a meaningful change, we'll update the "last updated" date above. Please check back now and then.

12. How to contact us

Questions about your privacy or this policy? Please email us at hello@cannaflorahemp.com or call (561) 555-0100 — we're happy to help.